Dr Rod Farmer leads customer experience and design in Asia-Pacific for McKinsey Digital and is a recognized thought leader in human-centered design, customer experience, and digital transformation.He's an expert in the psychology behind human dec...
Dr Rod Farmer leads customer experience and design in Asia-Pacific for McKinsey Digital and is a recognized thought leader in human-centered design, customer experience, and digital transformation.
He's an expert in the psychology behind human decision making.
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